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Adoring support

Pre-launch status, account and billing guidance, privacy controls, and the information needed to troubleshoot Adoring.

Last updated 26 August 2026

Adoring is coming soon for iPhone and is not yet available in the App Store. Downloads and customer accounts are not available yet.

Before launch

  • The planned release requires iOS 18 or later and two separate Adoring accounts.
  • There is no Android, iPad, Apple Watch, or web-app version planned for version 1.0.
  • The App Store listing and launch date are not public yet.
  • Adoring is a paid app with no free tier. United States launch pricing is $4.99 per week or $39.00 per year for both partners, with no free trial. App Store prices may vary by region and tax treatment.

Account and pairing help

Each person signs in separately and one person sends a pairing code to the other. If a code expires, create a new one. Do not share an Apple account or sign in as your partner. The release app includes recovery states for expired invites, unpaired accounts, and ended sessions.

Purchases and cancellation

App Store purchases are processed by Apple, and refund requests follow Apple's current policies. Either partner can subscribe, and the verified subscription is intended to cover both linked accounts. Use Restore Purchases in Adoring if an existing purchase is not recognized. Manage or cancel a subscription in Apple Account settings. Deleting the app or your Adoring account does not cancel an Apple subscription.

Location, notifications, and privacy

  • Location sharing is optional. You can pause it in Adoring or remove permission in iOS Settings.
  • Notification access can be changed in Adoring and iOS Settings.
  • Export, unpairing, and account deletion are available from the Privacy Center and account controls.
  • After the server confirms deletion, access ends immediately and the active account cannot be restored. Adoring makes no additional promise here about backups, legal holds, or records co-authored with another account.

When reporting a problem

Include the iPhone model, iOS version, Adoring version, the screen or action involved, the time the issue happened, and the exact message you saw. Do not send passwords, authentication tokens, precise location, private answers, or your partner's content.

Contact Adoring

Email support@adoring.app for product, account, billing, or privacy questions. Do not include passwords, authentication tokens, precise location, private answers, or your partner's content.

Urgent help

Adoring is not an emergency or crisis service. If you or someone else may be in immediate danger, contact local emergency services. If you have concerns about relationship abuse or coercive monitoring, contact a trusted local support organization from a device the other person cannot access.